Although we provide support for all the possible errors or issues related to the use of our platform, we don't offer support for solving issues related to the operation or performance of specific apps present in our catalog.
For that, we recommend contacting its developer directly through their official website. The link is available in the technical information section of each download page on Uptodown, more specifically in the Author field.
However, if the issue arose while downloading or installing the app, please refer to I received an error while trying to download or install an app.